If you have made a purchase with us and your credit card has been charged, but the transaction is displayed as “Incomplete”, your payment could be held for verification. Please wait for 24 hours and check if your account has been activated.

If you have made the payment with a different email address, you need to confirm the payment from that email address. Please note that the payment will be automatically refunded to your account if the verification fails.

In case your payment is rejected, we would advise you to place your order using a different payment gateway.

In case you have issues with placing your order, please contact our Support Team for further assistance.